Error resolution timeliness: HomeTab, Q3

Fields

Description

For every error claim closed in the quarter, check the decision and result notice met the deadlines, and that provisional credit was given on time when the investigation ran past 10 business days. Jul 1 to Sep 30. All 214 notices of error resolved in the quarter, not a sample. Regulation E · 12 CFR 1005.11(c)(1), (c)(2) · High risk · Debit card and transfer accounts.

Tasks